When you need to do any smog stuff, this will help.
http://www.smogon.com/forums/threads/how-to-change-the-curly-quotes-’-to-regular-ones-in-microsoft-word.3476492/
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http://www.smogon.com/forums/threads/how-to-change-the-curly-quotes-’-to-regular-ones-in-microsoft-word.3476492/
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